Privacy Policy

Last updated: May 10, 2025

Plain English: We collect only what we need. We never sell your health data. You can delete everything anytime. We use industry-standard encryption.

1. Who We Are

WellBeing360 is a wellness awareness platform providing AI-powered symptom awareness and mental health support tools. We are not a medical provider or licensed mental health service.

2. Information We Collect

•Account information: name, email, password
•Health check data: symptoms you enter
•Mental health chat messages
•Mood logs and scores
•Usage data and device information

3. How We Use Your Information

•To provide our wellness awareness services
•To personalize your health dashboard
•To power our AI features
•To manage your subscription
•To send service updates (with consent)
•To comply with legal obligations

4. How We Share Your Information

We never sell your health data. We share only with:

•Service providers (hosting, payments) bound by confidentiality
•Anthropic Claude AI for generating responses
•Legal authorities if required by law

5. Health Data Protections

•Encrypted in transit (TLS) and at rest (AES-256)
•Never shared with insurers, employers, or pharma
•Not used to train AI without explicit consent
•Only you can see your personal health history

6. Your Rights

•Access: request a copy of your data
•Correction: update inaccurate information
•Deletion: delete your account and all data
•Portability: receive data in machine-readable format
•Opt-out: unsubscribe from marketing anytime

Email: privacy@wellbeing360.health

7. Data Retention

Data is retained while your account is active. After deletion, personal data is removed within 30 days. Billing records kept 7 years as required by law.

8. Children's Privacy

WellBeing360 is not intended for children under 13. We do not knowingly collect data from children under 13.

9. Third-Party Services

•Anthropic Claude AI (anthropic.com/privacy)
•Neon PostgreSQL (neon.tech/privacy)
•Vercel hosting (vercel.com/legal/privacy-policy)
•Stripe payments (stripe.com/privacy)
•Railway hosting (railway.app/legal/privacy)

10. Contact Us

For privacy questions: 📧 Email: lade129912@gmail.com 🌐 Website: wellbeing360.health/about